Customer Success Manager

About the Role

Ensure customer satisfaction and drive product adoption across accounts.

Responsibilities

• •Own key deliverables for the customer success team in Remote.
• •Collaborate with cross-functional stakeholders to ship high-quality outcomes.
• •Contribute to process improvements, documentation, and team best practices.
• •Support hiring, mentoring, or customer-facing activities as needed for the role.

Requirements

• •Experience in customer success or account management
• •Strong relationship-building skills
• •Ability to identify upsell opportunities
• •Experience with CRM tools

Skills