Back to Open Positions

Technical Support Engineer

Support

Full-time

Hybrid

Pune

Apply for this Role

About the Role

Resolve technical customer issues and escalate complex product bugs effectively.

Responsibilities

•Own key deliverables for the support team in Pune.
•Collaborate with cross-functional stakeholders to ship high-quality outcomes.
•Contribute to process improvements, documentation, and team best practices.
•Support hiring, mentoring, or customer-facing activities as needed for the role.

Requirements

•Experience in technical support for software products
•Strong troubleshooting and reproduction skills
•Clear written and verbal communication

Skills

Technical Support

Troubleshooting

SaaS

Tickets

Customer Communication

Job Overview

Salary Range

₹4–8 LPA

Work Mode

Hybrid

Mix of office and remote work

Location

Pune

Experience

1-2 years

Employment Type

Full-time

Posting Date

January 7, 2026

Ready to apply?

Submit your application through our careers portal to be considered for this role.