Technical Support Engineer

About the Role

Resolve technical customer issues and escalate complex bugs effectively.

Responsibilities

• •Own key deliverables for the support team in Bangalore.
• •Collaborate with cross-functional stakeholders to ship high-quality outcomes.
• •Contribute to process improvements, documentation, and team best practices.
• •Support hiring, mentoring, or customer-facing activities as needed for the role.

Requirements

• •Experience in technical support for software products
• •Strong troubleshooting and reproduction skills
• •Clear written and verbal communication
• •Familiarity with ticketing systems

Skills